- Bright, 320x320 transflective TFT color display supports more than 65,000 colors
- 312 MHz Intel PXA270 processor, Palm OS v5.2.8, 32 MB RAM (24 MB actual storage)
- Integrated 1.2 MP digital camera that also shoots video
- Expansion slot that supports MMC, SD, and SDIO memory cards
- Palm Desktop Software for Windows and Mac and Software Essentials CD included
If you are debating between a pocket PC and a Palm, you might try downloading Palm's desktop software from the web. I was debating between a Dell and the Palm Zire 72, mostly because there seemed to be some rather negative reviews about the Palm on Amazon. What swayed me is that I love the Palm system, especially the desktop software.
Well, I got my Zire 72 and I love it. I now have a complete photo album, a voice recorder, a camera plus the usually Palm goodies. Instead of hauling around a bunch of very heavy dictionaries, I am now loading them onto the Palm. No, the camera isn't as good as my stand-a-long Kodak, but it is fine and handy to have. The quality of the voice recordings is excellent-far better than my two stand-a-lone digital recorders. The included documents-to-go program works well and I actually do find myself working of documents in places I would never haul my lap-top.
If you have an older Palm-my last one was an m105, I think you would be really surprised at how much more useful the newer high-res Palms are. For the price that Amazon is selling the Zire 72, it is rather an incredible package. I'm really happy I stuck with Palm.
Buy PalmOne Zire 72 Handheld Now
After reading many reviews here at Amazon and at other opinion sites, I went ahead and gambled with the 72, considering most of the reviews were negative.
My reasoning for going ahead with the purchase was simply because for the money, no other Palm device came close to offering everything that the 72 did. Plus, most of the negative reviews were for cosmetic issues. And I have had two Palms in the past (an original Palm Pilot Pro and a Palm IIIx) and had great service from both.
For my job, the 72 has been better than I expected it could be. I can open, edit,even create Excel spreadsheets in native .xls format. I have purchased an app called Note Studio that is incredible at organizing notes and text files. I can take pictures and listen to mp3's along with using the traditional Palm apps (the agenda view for the calendar is great).
I have since added a WiFi card and when in the presence of a wireless network or a T-Mobile hotspot, I can browse the web, check my corporate email, etc. Like I said, it has exceeded my expectations.
A couple of notes... I notice that one reviewer said his never held a charge, even after the 3+ hours initial charging.
The recomended initial charging is at least 12 hours, not 3. And the intructions are emphatic on this point, saying that any less than a 12 hour initial charge willeffect the future performance and life of the battery. Mine could use better battery life, but I use it extensivley daily (3 4 hours) and I charge mine nightly and have never "run out" of charge. I think the average user using the 72 for contacts, reminders, planning, etc., will have no problem going three or four days on a charge.
I have had the device for almost two months now and I have had it freeze twice. Both times required a reset. Once I was editing a spreadsheets using the Documents to Go application while playing an MP3 in the background, and once I was setting up my WiFi card.
The reason for four stars and not five? The blue finish. This is supposedly some sort of new DuPont coating. It appears to be either too soft or simply doesn't adhere as needed to the smooth plastic underneath. I don't have a serious issue with it as I have been very careful, but i can see with even average use with no case, you would have an ugly Palm rather quickly. I have a piece of the blue coating around where the stylus goes in where mine has peeled.
The reason I didn't count off more for this is because you can virtualy solve it... buy the hard case from Palm. 29 bucks and the 72 fits perfectly and snuggly in foam supports and protects the looks. It still fits in a shirt pocket and even has a sliding cover on the rear that protects the camera lens. All ports and card slots are exposed so that you really never have to take it out of the case (I don't).
Don't be scared of the Palm Zire 72. Two suggestions...
Follow the instructions following battery charging EXACTLY and,
BUY THE HARD CASE. You won't regret your purchase.
Just opinions from an owner.
Read Best Reviews of PalmOne Zire 72 Handheld Here
The Zire 72 seems like such a great product. It has built-in bluetooth, USB, a camera, voice recorder, SD card slot, mp3 player, all the standard timeand contact-management utilities, and an extensive third-party development environment. For the most part it lives up to expectations.
HOWEVER, after using my Zire for a couple weeks I have to comment on a few problems I've run into...
First has got to be the -reallybad paint job which stared flaking off the very first day! Plan on spending a few extra bucks to get a "skin" when they come out (and they will, since -everyonewho buys a Zire 72 will need one). The paint is a sort of rubbery texture that I'm sure they put on to provide a better grip (which it does). Unfortunately it does not stick very well at all to the underlying surface. It is very easy to scrape it with just a fingernail to expose the underlying surface. It doesn't stop there either, because once dinged, the damage slowly spreads as the nearby paint continues to peel away, especially up near the top right where you're always rubbing against it to pull the stylus out.
Second is the awful camera performance. Actually, the camera itself seems to work ok, but the auto-exposure firmware really doesn't work well at all. If you take the time to manually adjust the settings (sunlight/incandescent/flourescent, low-light) and can wait a few moments for the camera software to catch up then you can get some decent pictures, indoors or out. If you don't, the results will be generally low-quality (over/underexposed, grainy, bad color, etc.).
Third is the marginal battery life. I can get through a whole day on a fully-charged battery, but only just. I'm concerned that as time goes by and the battery degrades that I'm going to have problems running out of power before the day is done. That would not be so bad if I chould just throw in another set of AAA cells, but that's not an option with the built-in battery on the Zire. If I forget to plug it in overnight I don't even get through my morning. Not good. Plan on carrying around the power adaptor with you for emergencies (or buying one for the office and one for home).
Next is the lack of a built-in file manager. I was able to get the "media" app on the palm to display some mpeg video clips I had made before purchasing the Zire. Encouraged by my success, I tried an avi and a Quicktime file. These transferred to the SD card I know because the available filespace went down but they did not show up in the "media" app. Ok, failed experiment, no big deal. However, they also are not visible in the main "delete" menu, or anywhere else I've checked. So it seems that if no app on the Zire recognizes a file, there appears to be no way to reclaim the space from within the palm short of reformatting the card and resyncing to recover your data! Bad user interface.
Also, speaking of cards, you -mustget a SD card if you plan on playing audio or video. The only exception is the built-in voice recorder, which will record to and play from the built-in RAM. The Realplayer audio player and the video capture feature of the camera on the other hand require a card to store data on.. you will not be able to use either feature without one.
I give the Zire 72 a 3-star rating as is, deducting 1 star each for the awful paint job and the user interface issues with file management and camera auto-exposure (non)functionality. With a hopefully forthcoming firmware update from PalmOne to address the softare issues, and a little work on my part stripping off the rest of the paint I think I might be inclined to bump that up to 4 stars.
If they had left off the paint entirely and fixed the software issues I would definitely be giving it a solid 4 stars, maybe even 4.5 (0.5 off for battery life).
Want PalmOne Zire 72 Handheld Discount?
I'm thrilled that they've released this model (especially at this price!) While palm hasn't managed to get it "perfect" just yet, this model is a definite improvement over the Zire 71! If you're new to the Zire series, be sure to read the specs there's a ton of great features for this price!
For starters, there's a higher resolution on the built-in hidden camera. It's now up to 1.2 Megapixels, with automatic white control (which basically means that in most situations you don't need a flash!). It's not as high of a resolution as Sony's models, but still a definitely improvement. Of course bringing the photos to the desktop is very easy when you use the included Palm desktop software! Now with the addition of video it's even better!
Second is the redesign some reviewers of the Zire 71 called the unit "slippery", but I haven't had that problem with this model!
Third, is the BlueTooth. I've found it to be less easy to use than WiFi, which is popular with PocketPC and higher-end Palm models, but still very effective for accessing the internet. However, with WiFi you can't connect to the internet AND have a local network with other BlueTooth users so if there was only one technology to choose from BlueTooth is the one. I swear if this unit had WiFi I would have bought one for everyone I know! Also why it gets 4 out of 5 stars.
With this model they have included a conduit to sync with Outlook, which previously had to be purchased. That's a big draw, especially for multimedia-loving office workers!
They've also redesigned the model some, including removing the joystick. Some reviewers of the Zire 71 disliked the joystick because they felt it turned the unit on excessivily, but I loved (and will miss) the Joystick for playing the Sonic the Hedgehog game that was released for the Zire 71. I find that the directional button that palm has changed to can be clumsy for game-playing.
Two years ago I would have given this unit 5 stars, but Palm seems to always be slightly behind the times. Of course BlueTooth is a nice edition, and the redesigned packaging is also a note that Palm is paying attention. However, if they had added Wifi instead of BlueTooth I'm sure they would be selling a lot more of these. The camera resolution is less than the Sony Clie's, but still an overall improvement. The price is what makes it such a catch you get the basic functions of most high-end Palm Pilots, for half the cost. If you're into multimedia and contact management this is definitely the unit for you! It seriously makes contact management FUN!
Defending the Zire 72 Palm handheld.
I have a Zire 72, and I am convinced that it is an excellent PDA. However this particular Palm gets relatively bad reviews and bad ratings. This document will record each negative thing that I could find about this PDA and my response to these comments. Is the Zire 72 the best PDA for everyone from every walk of life? No, and it doesn't intend to be. But as for what it DOES intend to be, this Palm is one of the best, in my opinion.
Negative Comments:
1.) The Palm continually crashes.
Response: This does not necessarily have anything to do with the Zire 72. The Palm OS is not the most stable of all operating systems. Having said that, I can say with all certainty that my Zire 72 does not continually crash. This is the second Zire 72 that I have owned. The first one I owned I sold to my brother. Yes, it does continually crash. However, it is noteworthy that this Palm is over 3 years old, has been dropped several times, the speaker has been broken, it has been stepped on by the dog, and the battery has been severely abused.
2.) The paint peels off too easy.
Response: Yes, the first Zire 72's that came out had a blue rubber finish that did come off quiet easily. However, my Zire 72, as well as any Zire 72 made within the last year or so, will not have this problem, the Palm now has a different kind of paint, and it still looks the same. Also, Palm has come out with a special edition of the Zire 72 that has no paint and is silver like other PDA's such as the Tungsten E, E2 etc.
3.) Palm has bad service.
Response: This is a common objection to the Zire 72 and many other Palm handhelds. However, even if this allegation were true about Palm, it would have nothing to do with the Zire 72 itself (as well as any other Palm handheld). The Zire 72 could be the greatest PDA ever, and if someone drops it and it breaks, and Palm gives them a hard time about it, that is between Palm and them. I am not here to defend Palm as a company, only this particular handheld. I only mentioned this objection because it is so widely held among people who review the Zire 72. People will have a bad experience and give this Palm a 1-star rating which causes its average to go down. The Zire 72 doesn't have bad service, Palmone does.
4.) It's not very compatible with Windows XP
Response: This is simply not true as far as I know. I have Windows Xp and it works great with this PDA and the Hotsync software. Xp is very compatible with USB devices. This particular user may have just not known how to configure his system properly.
5.) Poor battery life
Response: Not really. Granted the Zire 72 doesn't have the best battery life out of all the PDAs, I have not had any problems with it in this respect. I will say that the Zire 72 has an extremely bright screen. If you turn down the brightness on this screen it will greatly increase the battery life. (NOTE: Even after turning the brightness on the screen to its lowest setting, the Zire 72 still has a brighter output than virtually any Sony Clie and many other PDA's).
6.) It is too delicate and there is no case to protect this unit.
Response: This is simply not true, yet it is still used to give this Palm bad ratings. Palm has made a wonderful hard case for this unit that they will include for free if you buy the Zire 72 through them. There is also a hard plastic clear case, and Rhinoskin has also recently come out with a case for this unit.
7.) The price is too high.
Response: Not by a long shot. Considering that this Palm has a camera, and Mp3 player, a voice recorder, Bluetooth, a 312Mhz processor, and a thin lightweight design it is not expensive at all compared to other PDA's with far less features. Actually, since this Palm is not all too popular, you can find it for even less. You can get a brand new Zire 72 for less than $200.
8.) It constantly losses all its data
Response: I have never had a problem with this. The only Zire 72 I've ever heard of loosing its data is my brothers that has been dropped, stepped on, is not totally functional and has had serious battery abuse. Allot times people using these kinds of arguments may not be telling the whole story...
9.) The camera is horrible
Response: This problem occurs when people buy a PDA with the preconceived idea that the camera feature is a replacement for a 5.1Mp digital camera. If they had owned PDA's with a camera function before, they would not be as disappointed. Yes, I do agree that the Clie has a better light filter or whatever you want to call it, however the Zire 72's camera can produce the 3rd highest resolution out of all PDA's I know of. However, regardless of what PDA you're buying, don't get one with a camera as a means of replacing a real camera. The Zire 72 has a 1.2 Mega-Pixel camera. The best camera on any PDA I know of is a Sony Clie with a 2.0 mega-pixel camera. Still, this will not replace the 7 and 8 mega-pixel cameras that are made solely for producing high quality photos.
10.) No Wifi
Response: This is true, of course this can be added on later via SD wireless card. While the Zire 72 does have built in Wifi, not many PDA's really did back when it came out, especially not any with all the other features the Zire 72 has. It does have Bluetooth however, which can also be used for Internet use.
11.) Lacks camera lens cover.
Response: All I can say is, I have owned Zire 72's for 3 years and I have never once gotten one scratch on the lens. The lens in recessed back into the device so it is not going to get scratched simply by laying it down. Besides, if you get the hard case for this Palm it solves the problem. This is something you are going to want to do if you get a Zire 72 anyways, or any PDA for that matter.
12.) Battery not user replaceable
Response: Palm has never made a PDA that has this feature, I have a hard time believing that they ever had any intention to. You cant blame the Zire 72 for something that all other handhelds made by Palm have in common with, but rather, you can blame Palm as a whole.
13.) SD card is recessed too far and is hard to get in and out.
Response: Again this is something that is common to many Palm handhelds. As opposed to the Sony Clie models whose memory stick protrude about 2mm out from the unit, Palm has decided to make the card slot on their units hold the card in deeper. This is something that you will get used to and something you must face regardless of what Palm you buy. If you decide to buy a Sony instead based on this issue, your faced with another problem. The cards on the Sony stick out too much. While they are easier to take in and out, you are always running the risk and banging it on something causing the card to be ejected, lost, or damaged.
14.) No attachable flip cover.
Response: Again this is something that all Palms have in common. People with these complaints are obviously those who have previously owned Sony PDA's. I personally find flip covers annoying, and took mine off back when I owned a Sony Clie. At any rate, as I've said before, you are going to want to buy the hard metal case that is compatible with the Zire 72, it will offer much more protection than any flip cover!
15.) One guy said, "The output signal from the headphone jack is *far* too loud. I have to set system sounds to "low" to get a volume that is bearable to my ears. I'd prefer a softer volume, though."
Response: This is why Palm has engineered this unit with the ability to lower the volume. This particular users preference is that the volume would be softer, which is fine, but why would you give the Zire 72 a negative mark for it because you had to go into the system to turn the volume down? The next person might prefer the volume to be louder, in which case he could turn UP the volume. I personally can hardly hear the system sound coming from the external speaker. I suppose it would be loud if you used headphones to listen to the beeps and ticks as you browse through system applications, but this would seem like a strange to do. However, no matter what your volume preference is, the Zire 72 is compatible either way...
16.) The headphone jack output produces a clearly audible background "hiss".
Response: This "hiss" is not audible while listening to Mp3's. I listen to my Zire 72's MP3 player every night and have been for 2 years. It's great. Yes you can hear a noise when there is no music and the headphones are plugged in, just like in many devices that use headphones. This sound ensure you that the headphones are in the device and are properly connected. Also might I add in defense of the MP3 player, Realone player is great! With the five-way directional pad you with switch through songs very quickly!
I think its funny to note that Cnet's review on the Zire 72 yielded a typically low rating among other handhelds they have reviewed before. Here are some things that where said:
THE GOOD THINGS:
Integrated 1.2-megapixel camera with video-record function,
Bluetooth,
Fast processor,
Multimedia support,
Robust software bundle,
Expansion slot,
THE BAD THINGS:
No Wi-Fi
Lacks camera lens cover
Battery not user-replaceable.
It appears that there are twice as many good things then bad things about the Zire 72 according to this review. And two of the bad things, especially the replaceable-battery issue I've already shown not to be serious things at all.
If you read through the review that Cnet has, you will find that the overwhelming testimony of the this PDA is positive, hardly anything bad is said about it, yet it only obtains a mere 6.8 rating. Lets look at another PDA that Cnet reviewed.
The Sony Clie TJ37. Here's what was said by Cnet:
THE GOOD THINGS:
Built-in Wi-Fi, (The Zire 72 does not have this, but it does have Bluetooth whereas the TJ37 does not.)
Integrated 310,000-pixel camera, (The Zire 72's camera is 1,200,000 pixel)
Fast processor, (The Zire 72's is faster)
MP3 and video playback, (The Zire 72 has this as well)
Slim form factor (As does the Zire 72)
The bad:
Comes with outdated Date Book and Address Book apps, (The Zire 72 does not)
No Bluetooth, (The Zire 72 does)
Dim screen, (The Zire 72 has one of the brightest screen I've ever seen)
Poor battery life, (The Zire 72 has fine battery life)
Lacks user-replaceable battery (Hardly any PDAs don't! That's what I've been saying!)
As opposed the 3 negative things Cnet wrote about the Zire 72 (two of which aren't very substantial) there are five negative things said about the TJ37, 4 of which are substantial in my opinion. You may think, "well maybe even though the TJ37 has more negative things, all of its positive things make up for it." I've already shown that the only thing the TJ37 has over the Zire 72 is Wifi, and that gets cancelled out with the Bluetooth anyway. What rating did Cnet give the TJ37? A 7.3. No it isn't a great deal higher than the Zire 72's rating but there is no reason why this PDA should have gotten a higher rating. I do not agree with the rating that Cnet gave to the Zire 72, and even if I did I would still expect to see that other PDA's rated to be rated by the same standard. Meaning the TJ37 would have something like a 6.4.
The Zire 72 is a very underrated Palm. The paint peeling issue just scared allot of people in my opinion and kind of ruined the market for this particular unit. Well spread the word! The paint-peeling problem has been dealt with! This unit is so fast, and you can practically work it with one hand. The five-way navigation pad is something that Palm has and Sony doesn't that really hurts for them. I think the Zire 72 accomplishes everything that it intends to, and if it weren't for all the false claims that have been made about it, there would be allot more people walking around with one.
Did I miss anything? Let me know!
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