- 7000 Price Look Ups (PLU's), 8 line display
- 32GB SD card computer connectivity
- 6 Coin compartments and 5 bill compartments
- 40 clerk IDs, barcode scanner, simplified programming
- 7 Customer display digits, thermal printer, dual receipts
I purchased this cash register for my son's Little League concession stand. It seemed like overkill for a concession stand, but they've had issues with volunteers charging different amounts and/or giving the wrong change. (and the president of the league really wanted a barcode scanner.)
You want to be very careful to follow the quick start guide to set it up correctly. Fortunately, I'd read someone else's comment on an older model Sharp cash register, so I was prepared. IMPORTANT: If you put in the batteries and paper, plug in the power cord THEN reach for the quick start guide (which I probably would have done), you would have already messed up the initialization. Then, I learned from another comment that in the main manual, it says something about setting up a clerk #, which I did. After that, everything worked well.
Setting up prices is pretty slick. You can go into programming mode, scan a barcode and it will ask you the price and the department number. I also went in and set up the name of the item at that point. (That part is kind of a hassle, since you're doing it on a number pad, so for the letter "C", you're hitting #2 three times.) You're other choice is to download the free program and input the data in the program. The challenge with the program is figuring out at that point which SKU # to put an item name with. To me, it just seemed easier to go about it using the number pad. One idea would be to put in a short name using the number pad, then go back & correct it in the program. I also setup a button for some of the common things like Soda/Pop, Popcorn, Hot Dogs, etc. (by setting up a "Popcorn department")
After trying it out, I purchased a second one for another window and found that transferring the data was extremely easy. I saved everything to an SD Card (like you'd have in your digital camera) on the register I had already programmed, put the card in the 2nd cash register and uploaded it. It took about 3 minutes and all of the prices/ SKU's / product names were in the 2nd register.
As far as using it, last Saturday was our first day of having the stand open. People were able to figure it out pretty quickly. Everyone that's used it thinks it's pretty cool and easy to use.
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I'll start with the few positives first. The PC Link software is pretty archaic but its simplicity is actually a plus and for the most part gets the job done. It's much easier and quicker than programming on the register itself. The hand-held bar code scanner is basic entry-level, you have to scan real close to the UPC to get it to register, but it does the trick accurately. I got used to that real quick.
Now the bad news. The User Guide is just plain awful. Even the Quick Start Guide was incorrect, you had to complete Step 4 before you started Step 2. I got past that after more than a few minutes of...huh? While the bar code scanner is accurate and allows easy entry who knows where it is stored and why. If you're scanning a bar code with PLU 00001 showing, it dumps the information into PLU 00020. In fact, it dumped all the product bar codes into that PLU. So, it works and recalls them on subsequent scans but without a unique PLU. The PC Link software accepted my receipt logo graphic after much defiance but it does not show up on my receipts. The logo must be exactly 360(W) x 130(H), in pixels, and be a black and white monochrome bitmap. Anything else and you get a software error message. When it did not print on my receipts it became painfully apparent that Sharp got their pixels backward. 130(W) x 360(H) would fit perfectly on the receipt but the software will not accept that. Hence, no printed receipt graphic logo. The receipt text message does work fine though. Manufacturer support for this product is non-existent. They tell you to contact your re-seller who knows less than you about the product at this point.
Perhaps I was expecting it to perform like a computer so shame on me. But, the reality is this register supposedly offers some similar capabilities but does not perform as advertised, period. I'd be willing to stand on 1 leg while rubbing my stomach and pressing a register key with my head to get it to work properly if it would resolve these issues, if that's what it took. Unfortunately, these nuances are not documented and not known by any tech support personnel I've talked with thus far.
Who knows if a Z report will actually work either. I haven't even gotten that far yet.
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I bought one for my retail store, its perfect I have 8000 items only took me a week to get it all in it is so easy to program. Been using it a week Perfect Perfect Perfect I wish i had this 8 yrs ago when i opened
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Feels like a quality product. Only complaint are about ease of use and the instruction manual. The best way to use this device is to go to sharps website and reference there frequently ask questions.
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I can change prices easily and control all my sales records with SD ,I also able stored all items of my store in it's memory which is more than 6000 so far
