MC3730 Magenta Toner Hi Cap

• Item is New in Box

On the day after installation, the configuration report on my Magicolor 3730DN said that the new Magenta Hi Cap cartridge only had 94% capacity. This was before I printed anything. By day three, the Magenta Hi Cap cartridge was down to 83% capacity and I had only printed one spot color item.

Amazon would not let me return this item. They told me to contact Konica Minolta. This is one the few times when I could not return a defective item to Amazon.com.

A 2nd level CSR at Konica Minolta investigated my problem. I'm very satisfied with the way the 2nd level CSR handled my situation. I'm very satisfied with his solution.

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