Zoom 3095 USB Mini External Modem - USB - 1 x RJ-11 Phone Line - 56 Kbps

• Faster negotiation.
• Improved data compression: compression is designed for faster communication of the content found on the Web
• Faster upload speeds: V.92 can send e-mail and attachments up to 40 percent faster than V.90 modems
• Modem-On-Hold: allows you to answer an incoming call without losing an Internet connection on the same line.
• provides the highest level of system stability and compatibility for all desktops and notebooks with USB ports

I got this for someone who acquired a MacBook Pro but is still on dial-up. (Recent-model MacBooks don't have internal modems.) It was literally plug and play. A big relief! Didn't even need to load any software. It's been a few weeks and there have been no problems at all getting online.

One side note: It needs to be plugged into the actual USB port vs. a USB hub as the hub isn't going to have enough power for it.

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I bought this modem to use on my Mac Mini running OS X Snow Leopard.

This Mac Mini computer does not have a built-in modem. I wanted to fax from my computer.

The modem came with software, but it is not needed. Just hook it up to the computer's USB port and plug in the phone line, and you're good to go. The computer automatically recognized it as a USB modem, and I was able to fax successfully with no problems. Highly recommended!

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One foible noted as time passes: I am using FaxStf Pro software to fax. Virtually every time I update my Mac OS Snow Leopard software, then Faxstf can't find a modem. Experience has taught me to unplug the modem from the USB port, leave it off a couple minutes, then re-plug it. Then check system prefs for print/fax (be sure you're not set to receive faxes in the system prefs), check network prefs under "advanced" to be sure you have selected the "Universal 115k" driver, then re-boot--and then re-open the Faxstf software and try again to reset the modem. This usually will enable Faxstf to get back up and running.

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2nd update: I now read that this modem also works with Lion OS because it is 64 bit, unlike the Apple modem which is 32-bit.

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I'm using this on 2 different Win XP computers. I have sent and received faxes through a Vonage (VoIP) telephone line and a regular tele. line. No special settings were needed. I'm using the windows faxing tool (printer) that is part of XP.

BTW I opted to only install the modem's driver and did NOT install the optional software that allows "call waiting" calls to be answered when dialed into the internet.

When I used it for a dial-up internet connection, it got a 44kpbs connection right off the bat...which was great for the place from which I was dialing.

When the line rings at my place, a little box pops up saying to click here to answer this call if it is a fax. (too bad no caller ID info appears...) but it does receive the faxes just fine.

Limitation I've discovered... if a receiving fax machine is an answering machine that says to "push * to send a fax"... you can't send it that way very easily. It is better to have the person answer the call at their fax machine then they push the send/receive button for the fax to start going. Then fax goes fine.

Also, I was hoping that my DELL All-in-one 942 would see this external modem and thereby enable my AIO to send faxes like it is supposed to do. So far, I've not been able to get the AIO to see this modem and activate the AIO's faxing feature... I'll keep trying. (I get a "no modem detected" message from the AIO.)

Other info:

the two lights are OH (Off Hook) and Data (blinks as sending/receiving data)

The modem has no built in speaker. It uses the computer's speaker to play the classic modem beeps.

Sending of faxes is silent.

The box also contained a two wire phone cord.

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After installing the new Mac OS Lion, I lost the function of the Apple USB modem that I was using. I ordered the Zoom 3095 USB modem and replaced the Apple product. Of importance: pay no attention to the installation instructions included by Zoom; they include copying a modem script file to your computer which is not necessary. Go to the support section for their modem and there you will find easy to follow installation setup instructions in PDF format.

Once installed, the Zoom modem works great. Zoom needs to update their installation and setup instructions with an insert for OS Lion users.

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I had purchased this Zoom USB modem for use with my new 2011 13.3" Macbook pro as emergency backup for when my broadband internet is down. Install is as easy as plugging it in, going to network preferences, and entering your information. When I first set up the modem, I was getting extremely slow connection speeds, frequent disconnects, and was about to return the modem. Before doing this however, I decided to do a little research on the net. I discovered that other people were also having problems, due to the Apple magnetic power plug that is standard on this laptop. My solution was to use a 3 foot M/F usb extension cable that I had lying around to get the modem away from the power plug, and the modem now works like it should. I hope this helps someone else if they have this same problem.

Update: To increase speed, select generic, then dialup device, under modem name in network preferences. I was still getting random disconnects when I selected Zoom as the modem type, which the manufacturer suggests in their instructions. Zoom needs to update their instructions to reflect this