Zoom Telephonics Docsis 3.0 Modem Cable (5341-02-00H)

• Zoom Telephonics Docsis 3.0 Modem Cable

Several months ago my old modem wasn't working very well. After talking to a tech at Cox (and I confirmed it on their website), They hadn't supported my modem for some time now (amazing it worked as long as it did). That's a tip for anyone looking to buy a new modem. Make sure your ISP (Internet service provider) supports the modem. It'll save you a lot of headaches.

After researching the supported modems listed on Cox's website that supported DOCSIS 3.0, there were basically only two that were readily available at that time. The "Zoom 5341", and the "Motorola SB6120". Since they were both about the same price, and with the number of negative reviews on the Motorola, I decided to go with the Zoom. For those that may not be familiar with the Zoom brand, they have been around a long time. I remember them back in the old days of dial up modems, back before the Internet existed. A quick google search reveals that they sold their first 300 baud modem back in 1983 (dang I'm getting old).

After getting my new modem setup with Cox, and while it was still directly connected to my PC (no router), I ran a speed test, which was blazzing fast compared to my old modem. Part of the reason for the fast speed is, Cox has a feature called "Speed Boost", which only works with DOCSIS 3.0 modems.

After connecting it back through my router, my speeds went way down. Hmmmm, what's up with that? Turns out my router only has a 10 Mbps WAN port. I bought a new gigabit router (with wireless) and everything has been working great for the last several months now. No problems at all with the Zoom modem (or the new router). Yeah, I love it when a product does what it is supposed to :)

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Moved from DSL to Comcast cable so I thought I'd buy my own modem. I gave the modem info (MAC address, etc.,) to Comcast over my lunch break. Came back after work and installed the modem and it was recognized and connected fairly easily within 10 minutes. The download speed now is 30Mbps and the upload is about 6Mbps. My coaxial cable connections at home are fairly new and I connected the modem to a 1GB router port.

I think this is a great performance for the price that Amazon lists, which is fairly close to the price at Best Buy and others. I can't tell the difference between the successive hardware versions for this same modem (i.e., G vs. H) but it seems like it's now coming towards the end of its model production run. I only wish if it had a telephone jack, too.

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Hey guys. I'm a Comcast business class customer and this works great for me. I have a stronger signal in my bedroom (opposite side of the house) than I did with my Comcast modem, I can even stream movies in my bedroom on my iPad now, something I wasn't able to do before.

Regarding Comcast device protocol I was told by their tech department that even though they could "see" it was working, it wasn't one of their two approved devices for replacement of their modem (and subsequent $7.00/mo modem fee being waived). However, I called back the rep who opened my account several times and I spoke with several people in customer service and now they have removed the monthly modem fee from my account and gave me a credit back to the beginning of my service (several months back).

I definitely recommend this for Comcast customers. You might have a little resistance but be persistent.

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I got this modem since our cable system upgraded their speeds. It works great. I had tried a Motorola previously with nothing but problems. This also has worked well with my Ooma phone service. I highly recommend!

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the product arrived on time and works well no problems.

I would recomend to anyone. and would buy again from this seller.