Aleratec 330104 1:21 USB Flash Drive Copy Cruiser

• Duplicates 21 USB Flash Drives simultaneously
• Powerful Aleratec USB Duplication Software Suite
• PC Connected

I was skeptical to order this duplicator considering the one negative review here on Amazon. However, I have used Aleratec's products in the past and have always been pleased with the quality of their products.

The unit was very easy to set up, pretty much plug and play with a small software program to install (comes on a CD...fyi I am running Windows 7 64 bit).

The software included installed without issue. When you execute the program, you simply choose what files or folders you would like copied, then choose the destination drives, and then click copy. There are some other options available as well (ie. verify data). Although the program indicated a successful job, after checking the drives, only one drive had the files copied over and only the file contents copied over, not the folders themselves. Needless to say, I was disappointed.

Considering the one review on this duplicator (one star, unit did not work), I was ready to return it immediately. Considering my past experiences with Aleratec, I shot them a quick email on their website and LITERALLY within minutes received a phone call from a friendly tech support person by the name of Mike Forman.

Mike was extremely helpful and confident that a simple software update would resolve all my issues. Within minutes he emailed me a link to to a software update. After the update, the duplicator worked as designed! Both issues were resolved: the files copied over to all of the usb flash drives and they copied over into the folders I designated.

With the unit now working as designed I really have only one complaint, the power light indicator! I understand the concept behind it: it indicates that the unit is plugged into your computer not that the unit is powered on or off. The power switch appears to only turn the units exhaust/cooling fan on or off. The only way you can determine if the fan is on or off is by putting your hand in front of it. But for this, I would have been inclined to give it five stars! Considering the price, ease of use, and awesome customer support, I have no reservations giving it 4 stars and would absolutely recommend it to everyone!

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Only copy 2~3 drives at same time not 21 drives at same time. after we copy over 100 pcs usb drives , the duplicator couldn't read the drives anymore.... later we bought standalone duplicator from another brand works much better & faster ( standalone duplicator can copy 22 drives at same time ).

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We have this at work. After about two months and very few duplications made, this machine failed and was not recognized by any machines that we plugged it into. We sent it back along with the CD and power cord as instructed for it to be repaired and they sent it back with just the duplicator in the box, no cd or cord. Called and had the two missing pieces sent back only to receive a power cord and no software cd. Called them back and they emailed us a link to download the software. Once we got it hooked back up it's "good" to go, nothing to this process just plug the power in and a USB cable in and your good to go

The software is crap. Crashes all the time(running on Windows XP). Needs a save function so you can just click on the job you want instead of reloading all the files and folders each time you make duplications, big waist of time and something that should had obviously been included. Also would have come in handy for every time it crashed and had to reload the files.

The USB sticks seem to take a long time to show up on screen so that you can click on them to add them to the list, even though it almost immediately shows up in windows explorer. Drives will pop in an out on screen like it's not sure if it can really read the USB stick. Sometimes it'll say a USB drive is bad you pull it out and stick it right back in and it works fine.

The software has what looks like a progress bar but doesn't shows how far it's gotten into the process until it's done and only then shows a full bar. It may take 10 min's to copy the files over but it shows no movement till the very last second.

And the list of drive letters that it shows, say drive E,D,F,G... do not go in order with how they were placed in the duplicator. It seems to pick and assign letters to the drive however it wants. So if you plug in 15 drives and only 14 are showing up in the software, even though all green lights next to the USB drives are shown to be OK and ready, you have to unplug each USB stick one at a time to figure out which is the bad one or needs to be reseated.

I would pass on this if I was you. Takes much more time than it should to make duplications cause you have to babysit the software so much. I'm constantly multitasking between POD, CD and DVD making and USB making, and whenever I have a USB job I need to work on, this takes almost all my attention and makes everything else I'm doing slow down.

We're looking into a new machine so hopefully we can unload this one on Craigslist or Ebay when we get our next one in.

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I purchased the 1:21 copy cruiser for the purpose of duplicating bootable Linux Live USB flash drives for reimaging with Clonezilla recovery images.

The following is a summary of my experience with this product:

-The software included in the box installed, but did not function on a Windows 7 sp1 computer even though the Aleratec website had mentioned compatibility with Windows 7. Upon attempting to create an image, a DOS shell would briefly appear and then go away.

-The software included in the box worked on a Dell Latitude E6500 (2.2 GHz Core 2 Duo, 4 GB RAM)with Windows XP sp2 that I had laying around. The software had a development version feel to it and needed polish (for example, with image creation, the save folder can't even be selected. The image file, if named without the .img extension, would be saved without the .img extension. The duplication software would then be unable to find the image file)

-The USB duplicator image creator uses rawwrite dd 0.5 for Windows as indicated by the DOS shell that popped out for image creation.

-Image creation for an 8 GB Flash drive (average seq read/write speeds of approximately 14 MB/s and ~ 5 MB/s according to CrystalDiskMark 3.0)took approximately 3.5 hours to complete. This gave me enough time to email Aleratec tech support and receive a response with a download link to the latest version.

-The newly downloaded software (which worked under Windows 7)however appeared to have the same version number as for the software on the CD -which could be messy if the duplicator needed to be validated for a manufacturing environment.

-I then tried to recreate the image using a Dell Latitude E6520 (2.6 GHz Core i5-2540M, 4 GB RAM) and 32-bit Windows 7 sp1 ultimate edition. Image creation time took approximately 3.5 hours again for the same 8 GB drive used earlier. The USB drive was for a clonezilla based recovery image for restoring computer systems.

-Cloning three 8 GB flash drives of the same exact model as the one used for image creation took another 3.5 hours. The clones would boot to Linux, but would then display checksum errors when checking my recovery image (the original clonezilla USB drive I created using Linux Live USB Creator was re-checked and did not display the checksum errors).

-The following day, I called Tech support and they stated that the PC dependent duplicators would not be able to handle bootable imaging drives. Only the standalone duplicators would be able to handle bootable imaging drives. I am returning this duplicator and just finished ordering a standalone model.