- 1100 mAh Ultra High Capacity, 3.7V, with Longer Runtime
- HQRP Li-Polymer Rechargeable Internal Replacement Battery
- 100% compatible with original batteries and chargers
- CE and SGS-ISO-9001-2000 Approved.
- 1 Year warranty
My overall experience
1) Initial -
My product came with 2 torx drivers ( T-5 & T-6 drivers ) and my palm Zire 72 had 2 different screw sizes ( T-5 and Philips 00 size ). Neither of the included screwdrivers fit my Palm device's screws so I had to get an inexpensive multi-bit mini driver set from Harbor Freight. Their T-5 driver should have worked but was too large the T-5 bit I got in multi-bit set worked perfectly.
2) Installattion the instructions were pretty clearly written but I did find it helpful to search online to get some more detailed photos of my device being opened. It was a bit tricky getting the case apart I was concerned it might break but the additional photos I found online gave me a better idea of how the case was attached toward the top of my Palm Zire 72 and worked the case apart without breaking anything.
3) The OEM battery was glued into my device had to pry it slightly but was pretty simple. After the new battery is out new one is put in with ease. I borrowed the adhesive from my old battery to affix new battery into the case for re-assembly. Closing the case was also a bit tricky but closeable.
4) Battery impressions it works great. I've had mine for 2 months and it holds a charge way longer than the original battery which had a lower mah rating.
Overall I'd recommend this battery for a Palm Zire 72 replacement just know that it's not as simple as removing a cover and replacing the batteries in your remote. A bit of patience and mechanical inclination helps and having a set of precision screwdrivers which can be found online pretty cheap might be needed.First I didn't get the torx screwdriver as promised. When contacted, the company did give me a partial refund that didn't cover the price I paid for the torx screwdriver at a hardware store. It was an unanticipated extra hassle, but not a huge deal, and the company did make an effort to make amends. Now, though, just over two months later, the battery is flat out dead. I charge it nearly every day. Suddenly, the battery will not hold a full charge for even an hour. It goes completely dead in that time.connecting plug on battery is polarized wrong. negative and positive are backwards.torx driver was hard to fit into screws. would not waste money on another one.The kit works well for the Palm zire 71 (can't say if the screwdrivers are meant for the Palm 72) but do fit with the Palm zire 71. Just hope you have a little patience to take the palm apart, and get the old battery out and replace it with the new one. Luckily my husband is good at this kind of thing and thus it was definitely worth the money and having the tool with the battery definitely helped.
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The battery seemed to get a favorable review so I ordered it in November 2009. The instructions were clear, although I agree the screwdriver didn't fit. I've done the replacement before, so it was very straightforward.However, it's now July 2010 and the battery will not hold more than a 30 percent charge. I read e-books on my commute and my Zire 72 won't even last through the 25 minute ride! Unfortunately, I'm 25 days past their 200 day warranty, so I'm out of luck. I emailed the merchant, but they're sticking by their warranty. Needless to say, I'm not at all happy or satisfied with the battery!
Late July: I just want to add a follow-up to my review. I received another email from customer service and they agreed to send me a new battery at no charge; I haven't installed it yet, but they indicated that this is an improved battery over the previous model. They continued to follow up to make sure I was satisfied. I was pleasantly surprised and very happy to get the replacement battery.
Customer service was very responsive to my needs and I'm happy I can continue to read books on my Zire 72!
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